Keith Lee vs ATL Restaurants

Keith Lee, a popular food critic on TikTok, has gone viral recently for his food reviews on Atlanta restaurants. In his TikTok videos, Keith Lee exposed the poor customer service in Atlanta restaurants. He noticed that the restaurants he visited had unique rules and business hours.

When he visits these restaurants, he would order takeout. He would send one of his family members to pick up the order, but the restaurant refused to serve his family. The reason would be that there would be a long wait time for an available table. Another restaurant explained that they were closed for deep cleaning. Keith decided to walk into a restaurant to order, and when the staff recognized him, they were suddenly available to serve him. He kindly rejected their service and left.

One of his most popular videos includes a food critic on The Real Milk and Honey. The owner of the restaurant responded to Keith video by making a video claiming that he never heard of Keith Lee. Kandy Burruss, owner of Old Lady Gang restaurant that Keith reviewed, responded to his critique.

"I appreciate Keith Lee for stopping by our restaurant and trying to show us love. It is very unfortunate that we couldn't serve him and his family."

The R&B singer failed to acknowledge the unfair customer service Keith’s family received at her establishment.

These restaurants missed on a free marketing opportunity due to their poor quality of service. The owners can learn from this experience and review their policies.